1. About these terms
These Terms of Service are an agreement between you and North Pacific Strategy Partners, a sole proprietorship based in British Columbia, Canada. By using this website or submitting an enquiry, you agree to these terms.
2. Website use
You may use this website for lawful business purposes. You must not interfere with the website, attempt unauthorized access, introduce harmful code, scrape the website in a way that causes harm, or use its content to mislead others.
3. Enquiries and communications
Submitting an enquiry does not create a client relationship or require either party to enter into a project. You confirm that the information you submit is accurate and that North Pacific Strategy Partners may contact you about your enquiry.
4. Services
The scope, timing, fees, responsibilities, and deliverables for paid services will be set out in the applicable written proposal, order form, statement of work, subscription terms, or service agreement. If those terms conflict with these website terms, the service-specific terms control.
5. Fees and payment
Where services are purchased, fees are due according to the applicable service agreement or checkout terms. Payments may be processed by Stripe or another stated payment provider. Unless required by law or stated otherwise in writing, fees already earned are non-refundable.
6. Client responsibilities
Clients are responsible for providing timely access, information, feedback, approvals, and lawful instructions needed to perform the work. Clients remain responsible for reviewing outputs and deciding how they are used in the business.
7. AI and third-party services
Solutions may use artificial intelligence and third-party software. AI output can contain errors and must be reviewed before use in important decisions. Third-party tools may have their own terms, limits, fees, and privacy practices.
8. Intellectual property
This website, its branding, and its original content belong to North Pacific Strategy Partners or its licensors. Project intellectual property rights are governed by the applicable service agreement. No rights are transferred unless stated in writing.
9. Confidentiality
Confidential information shared for a project will be handled according to the applicable service agreement. Do not submit highly sensitive information through the public enquiry form.
10. No guarantee of results
Business and technology outcomes depend on many factors. North Pacific Strategy Partners does not guarantee revenue, savings, performance, or any other specific result unless a written agreement expressly states otherwise.
11. Disclaimers
The website is provided on an “as available” basis. To the maximum extent permitted by law, North Pacific Strategy Partners disclaims implied warranties relating to the website. Website content is general information and is not legal, accounting, tax, financial, or other regulated professional advice.
12. Limitation of liability
To the maximum extent permitted by law, North Pacific Strategy Partners will not be liable for indirect, incidental, special, consequential, or punitive damages arising from use of the website. Any liability for paid services is governed by the applicable service agreement.
13. Indemnity
You agree to be responsible for claims, losses, or costs arising from your unlawful use of the website, your violation of these terms, or information you submit without the right to do so.
14. Governing law
These terms are governed by the laws of British Columbia and the federal laws of Canada that apply there. Courts located in British Columbia will have jurisdiction, subject to any mandatory rights that apply by law.
15. Changes
These terms may be updated from time to time. The effective date at the top of this page shows when the current version took effect.
16. Contact
Questions about these terms may be submitted through the enquiry form on this website or sent by mail to North Pacific Strategy Partners, 3240 Trumond Avenue, Richmond, British Columbia, Canada.